Our own edge
Every site connects through an Aegis-managed site kit into encrypted tunnels that end on our own network hubs, not a best-effort trip across the public internet.
Our network
Our own network edge. Built for real-time voice.
Most VoIP providers send your calls across the open internet and hope for the best. AEGIS runs its own voice network edge, from the managed site kit at your door to our data center clusters in Ohio and Virginia, on hardware that knows a voice packet when it sees one.
Not just another router
Voice gets its own lane, end to end.
Hardware that understands voice
The site kit recognizes real-time voice and treats it differently from downloads and video: prioritized, protected, and sent the most reliable way.
Every connection, working at once
Whether your site has two connections or four (fiber, cable, 5G, or satellite), they aren't backups sitting idle. They all carry your calls, in both directions, all the time.
Most reliable audio wins
Multiple connections. One perfect call.
Your voice and your caller's voice travel over every connection your site has, at the same time and in both directions, and the most reliable audio is what gets played. A connection can stutter, jitter, drop packets, or go down completely, and your call simply carries on.
Your site hears
Your callers hear
100%of audio delivered, both ways
0moments recovered
Hear the difference
Same call. Same bad network. Three very different results.
We recorded one message and sent it through connections having a terrible day. Pick the problem, choose your connections, and press play.
Network problem
Your connections
Fiber internet
5G cellular
LEO satellite
Stable 250 ms jitter 60% packet loss Down
0%the original
0%audio lost
backup takes over
0%audio lost
0%audio lost
Read the transcript
Every clip is the same recording, spoken by a computer-generated voice: "Thanks for calling AEGIS Communications. We sent this message through a really rough internet connection, with heavy jitter and packet loss. If you can understand every word, you're hearing the AEGIS network at work."
The "audio lost" figure beside each clip is the share of the message that could not be played back cleanly.
Calls that survive a total outage
Even when everything goes down, the call doesn't.
If every connection at your site drops at once, AEGIS keeps the call alive in our cloud and asks the other party to stand by. When your site comes back, the conversation picks up right where it left off. No redial, no "sorry, we got cut off."
- 1On a callOn a call, with every connection at your site carrying audio both ways.
- 2Total outageEvery connection at your site goes down at once.
- 3Caller stands byThe call stays up in the AEGIS cloud, and your caller is asked to stand by.
- 4Call resumesThe moment your site is back online, the call picks up where it left off.
What you get
Calls that sound right, whatever your internet is doing.
Every word arrives
Calls stay clear through jitter, packet loss, and congestion that leave typical VoIP choppy or robotic.
No dropped calls
If one connection drops, your calls are already riding the others. If they all drop, the call waits in our cloud until you're back.
Protected both ways
What you say and what your callers say are protected equally, in both directions, on every call.
Lost audio, recovered
When the network does lose pieces of a call, our platform rebuilds them on the fly, even through severe packet loss.
Measured, not guessed
Automated test calls on each of your connections and quality scoring on real calls show exactly where any problem came from.
Report a call issue: Measured, not guessedEncrypted the whole way
Voice travels inside encrypted tunnels from your site to our data centers, with TLS and SRTP protecting every call.
Security details: Encrypted the whole wayOut in the real world
Even at 13,800 feet, the call sounds like this.
The simulator shows what our network does with a rough connection. Here's a real one: a live call from the top of Mt. Antero, Colorado, with the audio straight from our phone system.
Captions are built into the video. The waveform on screen is the actual call audio from our phone system.
Read the transcript
[On screen: 13,800 feet. Mt. Antero, Colorado.]
Hey, Shea!
How's it going?
About 13,800 feet.
How's the call quality up here?
I can hear you crystal clear.
Yeah, same.
Now that is outstanding.
We just wanted to make a phone call and prove to everybody looking at Aegis Communications that we can do the best, highest quality, most reliable phones on the planet. And we're on top of the planet to prove it.
[On screen: AEGIS Communications. Crystal-clear calls. Anywhere on the planet. 417-932-3447. www.AegisVoIP.com]
What's in a site kit
Built around your site, not a catalog.
Every AEGIS site has at least two connections, and we supply additional connections as part of our service when a site needs them. Depending on your setup, a site kit may include any of these.
Voice-aware routers
Aegis-managed routers that bond, steer, and protect every connection at your site.
Edge SBCs
Session border controllers at the edge that secure and normalize voice signaling before it leaves your building.
5G WAN
Cellular connectivity that carries your calls all the time, not just an emergency spare.
LEO satellite
Low-earth-orbit satellite service for sites where ground-based connections fall short.
Site kit policy: LEO satelliteHear it on your own calls.
Tell us about your locations and connections, and we'll design a site kit around them.