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Aegis VoIP is commited to service excellence, but sometimes you get an 'oops' with a call, and we want to know about it. To facilitate easy call issue reporting, please use our OOPS tool. You can make a call report 1 of 3 ways:
DIal 'oops'
DIal 'oops'
That correct! You can just call OOPS (6677) on your extension. Follow the prompts, if you call immedately after you had a call issue, it typically takes around 50 seconds to submit a call report this way.
OOPS on the web
OOPS on the web
Just go to oops.aegisvoip.com and follow the instructions, it takes just a few moments to send us a report.
call us
call us
If all else fails, give us a ring, we have access to the call reporting tool and can help you submit a report over the phone. Note: we will ask you to identify the time and number of the call that had an issue, please have that handy before calling.
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