Call issue reporting

Had an "oops" on a call? We want to know.

Aegis is committed to service excellence, but sometimes a call goes sideways. Our OOPS tool makes reporting it quick, so pick whichever way is easiest.

Report on the web

Three ways to report

Reporting takes less than a minute.

Dial "OOPS" (6677)

That's right: just call OOPS (6677) from your extension and follow the prompts. Call right after the issue and it takes about 50 seconds.

OOPS on the web

Go to oops.aegisvoip.com and follow the instructions. It only takes a few moments to send us a report.

Open oops.aegisvoip.com

Call us

If all else fails, give us a ring and we can submit a report with you over the phone. Please have the time and number of the affected call handy.

Call 417-93-AEGIS