Ready to make the switch? Awesome.
Here's how the process works. If you'd rather skip ahead and just talk to someone, we're happy to.
Tell us about your current voice systems.
We'll need some information, including:
- What type of phone system you currently have, if any
- How many phone numbers you have, or need
- Existing phone handset models, or desired features for handsets
- If you use or want toll-free numbers
- If you use call boxes, overhead pagers, or elevator phones
- Any non-voice devices on your phone lines, such as burglar or fire alarms, thermal monitors, ATM or credit card machines
- How you use or intend to use faxing, if at all (we won't judge)
- Your current voice carrier, connection type, and call volume (a current phone bill really helps)
- Any specialty connections or requirements, such as integration with local call recorders
- Internal and external network connectivity and configuration
Once we have that, we may request pictures, send a technician on site, or set up web meetings to clarify anything else. Then we'll provide quotes for the project and migration, and for ongoing services.
What deployment looks like.
A careful, rehearsed cutover, with our full team on standby.
New equipment is pre-staged
Call routing is designed with you
A series of meetings lets our voice engineers migrate or build out your initial call routing configuration.
Networks are peered
Our network engineering works with yours to determine the right methods and connections to peer your voice traffic to our network.
Equipment is pre-programmed and delivered
Delivered or shipped to your location, ready to install.
Network equipment and test phones are installed
Every call path is validated
Configuration is verified, including test calls across all call paths.
Documentation and training
We determine and deliver the client documentation and training your team needs.
Numbers are ported and go-live is set
Existing phone numbers are requested for port and a go-live date is established.
Hardware is switched over
Just prior to go-live, any applicable hardware is switched out or reconnected.
Go-live, with our full team on standby
Exceptional ongoing support
Once cutover is successful, we support you and your employees with an exceptional level of ongoing service.
Ready? Let's get started today.
Call or text us, or email team@aegisvoip.com.