Ready to make the switch to AEGIS? Awesome! Here is how the process works:
(If you would like to skip ahead and just talk to someone, click the Contact link in the menu.)
We will need some information about your current voice systems, including:
What type of phone system you currently have, if any
How many phone numbers you have, or need
Existing phone handset models, or desired features for handsets
If you use or want toll free numbers
If you use call boxes, overhead pagers, or elevator phones
If you have any non-voice devices connected to your phone lines like burglar or fire alarms, thermal monitors, or ATM or credit card machines
How you use or intend to use faxing, if at all (its 2025, but we wont judge)
You current voice carrier, connection type, and call volume...a current phone bill usually really helps
Any specialty connections or requirements ie. integration with local call recorders
Internal and external network connectivity and configuration
Once we have that, we may request pictures, send a technician on site, or conduct web meetings to clarify any further information. Once we have all necessary information, we will provide quotes to complete the project and migration, and for ongoing services. If you are here, you probably already visited the pricing page.
What the deployment process looks like:
New equipment will be pre-staged
We will conduct a series of meetings so our voice engineers can migrate or build out your initial call routing configuration
Our network engineering will work with your network engineering to determine the proper methods and connections to peer your voice traffic to our network
Equipment will be pre-programmed and delivered or shipped to your location for install
Network equipment and test phones will be installed
Configuration will be validated, including test calling to verify all call paths
Client documentation and training required will be determined and executed
Any existing phone numbers will be requested for port and a go-live date will be established
Just prior to go-live any applicable hardware will be switched out or reconnected
During go-live our full team is on standby in case any issue should occur
Once cutover is determined to be successful, we will support you and your employees with an exceptional level of ongoing service and assistance
Ready? Call us, or email team@aegisvoip.com to get started today.