Secure
All solutions are fully encrypted end to end, and we do not outsource support.
Stable
Our architecture is built on the best of the best to provide maximum uptime.
Supported
Need help? Our average hold time is less than one minute, and all techs are US-based.
<60s
Average phone hold time
<1hr
Typical email & text response
100%
US-based support techs
30 yrs
Of service excellence behind us
Engineered for call quality
Your calls take the best path. Every time.
Every AEGIS site keeps multiple live paths to our data center clusters, and your calls ride all of them at once, in both directions. When one path jitters or fails, the most reliable audio still wins, before anyone hears a thing.
- Real-time call path redundancyContinuous high-quality voice regardless of your ISP conditions.
- Jitter-sensitive path selectionCorrects call quality issues in real time that other systems can't even detect.
- Redundant carrier connectionsCalling continues even if your main ISP completely fails.
- Calls that survive a total outageLose every connection at once and the call waits in our cloud, with your caller asked to stand by, until you're back.
All paths healthy · calls on Path A
Industries we serve
Built for organizations where the phone has to work.
Auto Dealers
Reliable lines for sales, service, and parts, with a direct line to real humans when you need a change.
Learn more: Auto DealersSchools
Hundreds of extensions, billed by the channels you actually use.
Learn more: SchoolsLocal Government
City halls, county offices, and departments: every line reachable, every building connected.
Learn more: Local GovernmentMedical Clinics
Patients get through, providers stay reachable, and every call is encrypted end to end.
Learn more: Medical ClinicsWireless ISPs
Phones on your fixed-wireless network that work as reliably as fiber.
Learn more: Wireless ISPsManaged Service Providers
Premium, fully supported voice for the clients you already take care of.
Learn more: Managed Service ProvidersWhat makes us different?
Everything comes standard.
No add-on tiers, no upsell for the things that should just work.
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Network peering
We fully support (and in most cases require) network peering to our clients' sites, using adaptable technology. This delivers maximum reliability and security to your critical voice network, and enables capabilities not available with other providers.
Network peering… standard.
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Exceptional engineering
Not all communications providers are equal. Voice systems are built from many subordinate components and services, and our platform uses only the best of the best, from the leaders of the industry. Partnerships with our vendors are as important as our partnerships with our clients.
Exceptional engineering… standard.
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Mission-critical support
Support should NOT be a nightmare, but in the VoIP industry it often is. Every client gets direct access to trained, qualified support techs and voice operations center engineers, for the fastest resolution times in the industry.
Mission-critical support… standard.
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From their service to ours
Aegis Communications was founded on the 4th of July (for patriotic purposes) and is proud to employ veterans. Service members bring an ingrained level of dedication and duty that simply can't be found elsewhere, and we continue our support through donations and participation in veterans support programs and events.
Proud to employ veterans.
Proof, not promises
We made a business call from 13,800 feet.
We took an AEGIS phone to the top of Mt. Antero, Colorado, and called the office. No studio, no tricks: the audio you hear is the actual call, straight from our phone system.
Captions are built into the video. The waveform on screen is the actual call audio from our phone system.
Read the transcript
[On screen: 13,800 feet. Mt. Antero, Colorado.]
Hey, Shea!
How's it going?
About 13,800 feet.
How's the call quality up here?
I can hear you crystal clear.
Yeah, same.
Now that is outstanding.
We just wanted to make a phone call and prove to everybody looking at Aegis Communications that we can do the best, highest quality, most reliable phones on the planet. And we're on top of the planet to prove it.
[On screen: AEGIS Communications. Crystal-clear calls. Anywhere on the planet. 417-932-3447. www.AegisVoIP.com]
Integrations
Phones that know your customers.
We integrate your phone system with your CRM and support tools, so your team sees who's calling and their open tickets before they answer, and can turn the call into a ticket without retyping a thing.
Aegis Connect mobile app
Take your extension anywhere.
Calls, texts, voicemail, and your whole team on your iPhone or Android. Aegis Connect carries your call over Wi-Fi and cellular at the same time, in both directions, so you can walk out of the building mid-call without a hiccup.
Ready to make the switch?
Tell us about your current phone system and we'll design one around how your organization actually works.