Every building connected
Custom-designed call routing across buildings and departments, so residents always reach the right office.
Industries · Local government
Phones your community can count on.
City halls, county offices, utilities, public works, and the administrative offices of police, fire, and EMS: AEGIS keeps every department reachable, with US-based support that answers in under a minute.
Built for municipal offices
Every department, one reliable system.
Redundant call paths
Real-time call path redundancy and jitter-sensitive path selection keep calls clear regardless of ISP conditions.
How it works: Redundant call pathsEncrypted end to end
TLS and SRTP encryption, hosted in highly secure AWS data centers.
Security details: Encrypted end to endFair, predictable billing
Per-user or per-channel billing, whichever is fair for how each office actually uses its phones, with telecom taxes estimated up front during quoting.
How pricing works: Fair, predictable billingPaging & legacy devices
Overhead pagers, call boxes, elevator phones, alarm lines, and fax are part of the design conversation from day one.
Training & turnover
Comprehensive training is included, and new-employee onboarding makes staff changes simple.
A note on public safety: AEGIS provides business phone service for administrative offices, including those of police, fire, and EMS departments. We do not provide 911 call-taking or emergency dispatch systems.
Let's talk about your offices.
We'll review your current lines and design a system around how your departments work.