For Support Needs

Standard Support (Monday – Friday, 8:00 AM – 5:00 PM):

• Reach us via phone, email, text, or our customer portal
  
  

  • Phone: Typically answered within 60 seconds
    
    

  • Email & Text: Typical response time within one hour

  • Email to Ticket: help@aegisvoip.com
    
    

After-Hours, Weekend, and Holiday Support:

• Available via voice mail, email, text, or customer portal for urgent needs outside normal hours